Compliant. Transparent. Secure.

Through our enterprise’s Elevate corporate social responsibility (CSR) platform, we are committed to making our world a better place.

We aspire to always follow responsible and sustainable business practices, adhere to good corporate governance, practice inclusion and equity for all people, empower our employees to bring their whole selves to work, and give and volunteer in our communities.

Our parent company, Navient, is a National Partner to Boys & Girls Clubs of America.

Our enterprise has been recognized as a training leader each year since 2014.

Our organization has been designated as a military-friendly employer every year since 2014.

We follow cybersecurity policies and procedures based on NIST-800-61 Rev. 2, and PCI Level 1 payment security.

Partnering with Boys & Girls Clubs to Support Social Mobility

Partnering with Boys & Girls Clubs to Support Social Mobility

Our parent company, Navient, is a proud partner of Boys & Girls Clubs of America, helping their members nationwide prepare for college and careers.

Just as Duncan Solutions drives mobility on our nation’s roadways, we are equally committed to enhancing mobility in our communities. We created unique career-planning opportunities for local Boys & Girls Club members at the International Parking & Mobility Institute (IPMI) Conference & Expo in 2022 and 2023. Combined across the two years, we brought nearly 100 Club members and staff to the events, introduced them to experts, hosted them in presentations, and showed them the many career opportunities available in our industry. We also raised more than $65,000 in contributions for their local Club sites.

Read about the 2022 event.

Read about the 2023 event.

In California, our sponsorship of Boys & Girls Clubs of Metro Los Angeles’ Transportation Program has helped hundreds of Club members participate in safe and high-quality after-school programming and engage in activities such as sport competitions and outdoor field trips.

Read about the sponsorship.

We help mobility authorities build responsible practices into their programs, ensuring equity and fairness for motorists. Our solutions include novel payment plan options and convenient online hearings and transactions.

Learn More

Our Enterprise Adheres to Applicable Laws, Acts, Regulations, and Programs, Including:

  • Fair and Accurate Credit Transactions Act (FACTA)

  • Fair Credit Reporting Act (FCRA)

  • Fair Debt Collection Practices Act (FDCPA)

  • Federal Information Security Management Act (FISMA)

  • Federal Risk and Authorization Management Program (FedRAMP)

  • Gramm-Leach-Bliley Act (GLBA)

  • IRS Publication 1075

  • Health Insurance Portability and Accountability Act (HIPAA)

  • Servicemembers Civil Relief Act (SCRA)

  • Telephone Consumer Protection Act (TCPA)

  • Unfair, Deceptive, or Abusive Acts and Practices (UDAAP)

  • State laws and state and city licensing


Payment Card Industry
Quality Management