Personally identifiable information we collect
- Information you provide on the Site, such as through the “Contact Us” section of the Site, which may include your name, address, telephone number, or any other information you provide.
We automatically collect information about you, such as device ID and other information when you visit the Site to help us – including, but not limited to, improve the Site and provide services. This type of information does not identify you personally (“Other Information”).
The types of Other Information we collect:
- Device ID such as your internet protocol (IP) address (IP address is a number assigned to a device connected to the internet).
- Information collected through cookies and other technologies.
How We Share
We only disclose information to affiliated and non-affiliated third parties as permitted or required by applicable law. We may share your information with third parties that provide mailing, information technology security, and other services to us. When we share your information with these companies, they are required to limit their use of your information to the particular purpose for which it was shared, and they are not allowed to share it with others except to fulfill that limited purpose.
In our information technology systems environment, we maintain commercially reasonable administrative, technical, and physical safeguards (including secure disposal methods) designed to protect your information against loss or unauthorized access, use, modification, or deletion. However, no security program is foolproof, and thus we cannot guarantee the absolute security of your information. Nevertheless, it is crucial that, as a user, you protect against unauthorized access to your computer and that you always sign off when finished using a shared computer. Further, you should be aware that no system is impenetrable. Thus, it is your responsibility to diligently monitor your credit card statements, bank statements and similar personal information to discover and address as quickly as possible any misuse of your personal information.
If you have found security problems with our website, please complete this form on our parent company’s (Navient) site.
We do not intend to collect personal information from children under 13 years of age. If we learn that we have collected this information from a child under the age of 13, we will promptly take all reasonable steps to delete the data from our system.
The effective date of this Policy is February 2024. It replaces all prior Policies issued by Duncan Solutions for this Site. We reserve the right to amend this Policy at any time and we will inform you of any changes to this Policy by posting the revised Policy on the Site, or as otherwise required by law.
For more information regarding this Policy, please contact us at:
325 Daniel Zenker Drive
Horseheads, NY 14845