Parking
Parking Solutions Built on Partnership
As a complete parking and mobility solutions provider, we help municipalities and agencies achieve their operational and financial objectives through comprehensive citation processing, permit management, debt collection, and motorist engagement, all supported by our MöbiHUB℠ Smart Mobility platform and proven enforcement tools.
With a client base of 200+ agencies across the country, we bring the scale of a national partner and the commitment of a local team.
Customer Results
We combine our unique technology and market-leading knowledge to give our customers some of the strongest financial and productivity returns in the industry:
- 200+ clients nationwide
- Recovery of over $425 Million annually for customers (up to 70% greater than the industry average)
- 8 million annual citations processed
- Collection rates for clients exceeding 90%
- Secondary collection rates of 40% or higher
- 12M delinquency notices mailed; 18M outbound calls placed
- DMV Registered Owner hit rates of up to 90%
- Skip trace returns of up to 80% on new contact data
- 350,000 permits processed annually
- 35M DMV lookups annually
Maximize Your Cash Flow
We design our technology so that people want to use it — because a better motorist experience means better compliance and stronger revenue outcomes. Our platform delivers:
- 24-hour toll-free customer phone service with interactive voice response and bilingual support
- Analytics-driven outbound call campaigns
- Efficient and exhaustive skip tracing
- Real-time reporting with deep insights into issuance, processing, exceptions, and custom trends (e.g., payment methods, DMV holds, late fees and out-of-state payments)
Supporting enforcement and revenue recovery through tools such as account scoring, warrants, bankruptcy handling, tax refund intercepts, registration and license suspension, and booting and towing programs.
A Seamless Motorist Experience
A smooth motorist experience is not just good service, it drives revenue. We make it easier for motorists to resolve citations and make payments at every touch point:
Motorist Support
24/7 toll-free phone support with interactive voice response technology and bilingual assistance.
Convenient Payments
Flexible payment options including online, phone, walk-in, and mail-in channels.
Traditional Communications
Hard-copy notices and return envelopes remain available for motorists who prefer paper-based communications.
Technology Built for People
We build technology that people actually want to use. Our MöbiHUB℠ platform powers smart parking management with license plate recognition-enabled workflows, account-centric records, and actionable analytics. Designed for clarity and ease of use, the platform provides a multi-channel motorist engagement interface that helps agencies deliver a more intuitive customer experience while streamlining operations.
Bot-driven process automation supports more efficient, cost-effective workflows, while a full suite of analytical tools transforms data into actionable insight. Built as a long-term investment, MöbiHUB℠ offers the flexibility and scalability needed to adapt to evolving technology, supported by high-performance telephony designed to maximize contact rates and call velocity.
Ready to Improve Parking Operations?
From citation processing and permit management to enforcement and motorist engagement, we help agencies streamline operations and achieve measurable results.
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