Improve your revenue. Simplify your motorist CX.

Whatever your goals or challenges, we can help you drive the future of mobility.

Our entire enterprise is built to help you succeed, even during the most challenging times. From public health emergencies to inflation – and from staffing difficulties to unstable economic environments – discover how we can help ensure your authority is ready for what comes next.

Full-Service Parking Solutions

We recover more than $425 million in revenue for our clients each year.

Parking Solutions

End-to-End Tolling Solutions

We have increased our clients’ revenue by up to 15% by applying our expertise.

Tolling Solutions

Supporting Social Mobility

We are committed to enhancing mobility both on our roads and in our communities. Through our enterprise’s Elevate platform, our collaboration with Boys & Girls Clubs, and our responsible business practices, we ensure opportunity and fairness for millions of individuals nationwide.

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Insights You Can Use

We started as a family business in 1936, so we have been around the block a few times.

During our nearly nine decades of service to parking and tolling authorities – and their tens of millions of motorists – we have developed many insights and best practices … and we are always learning more. We are pleased to share our learnings and best practices with you, to help you optimize your programs’ outcomes and customer experience (CX).

Check out our Insights

From Our Customers and Their Motorists

“Duncan has proven to be a committed and dedicated partner in our mission, first to completely revamp all aspects of an existing violation program and, subsequently, to continue to improve its content and operation over time.”

– Dave Onorato, Pittsburgh Parking Authority

“The City of San Diego Parking Administration Program would recommend Duncan for ticket processing services. Duncan is willing to work together with City staff to address any issue and is open to new ideas and enhancements.”

– Jonathan Carey, Deputy Director Office of the City Treasurer, City of San Diego

"Yesterday I spoke with one of the nicest Customer Service Agents I’ve had the pleasure of speaking with. He worked diligently to resolve my needs the first time. He understood the assignment to my satisfaction. Thank you for your stellar service.”

– Texas motorist

“Duncan Solutions has proven to be a committed and valued partner to the Chattanooga Parking Authority. Duncan has worked through many challenges that we encountered and given us a proven system for our city and our operation.”

– Brent Matthews, Director of Parking & Special Projects, Chattanooga Area Regional Transportation Authority